At Coachworks we understand that for some accepting change isnâ€™t easy. Itâ€™s certainly not easy to embrace change, as we are often urged to these days.
But we believe weâ€™ve come up with a programme that will not only help you embrace change, but also ask it to dinner and maybe even try to take it home for coffee.
The green shoots of recovery are starting to show, and retailers should be congratulated for increasing retail car sales at a time when consumer confidence is low. But this is still going to be a year when only the fittest will really prosper.
Which means facing the C-word head on, Iâ€™m afraid. But trust us. It will be worth it, and weâ€™ll be with you every step of the way.
From our extensive research, the greatest opportunity for growth in car retailing is enquiry management. Many dealer groups have a high enquiry burn rate â€“ which is why weâ€™ve launched â€śSoul Provider: Profiting from Great Enquiry Management.â€ť (more…)
They say a picture paints a thousand words. Iâ€™m not sure who â€śtheyâ€ť are or how they did the maths, but I take their point.
Weâ€™re proud of what weâ€™ve helped our clients achieve, which is why weâ€™ve put together this video of retailers who have experienced the â€śCoachworks effect.â€ť You may see some familiar faces, and we hope it convinces you that real growth is possible whatever the economic climate.
The film is part of Coachworks Consultingâ€™s digital strategy, which also includes harnessing the potential of social media and optimising our website for smartphones and tablets.
Donâ€™t get the impression our office is crammed full of hoody-wearing Crackberry addicts. Iâ€™m an automotive industry veteran with thinning hair and a dodgy back, and politeness prevents me from describing my colleagues. But if I can get to grips with social media, so can you.
And you should. A picture may paint a thousand words, but 140 characters can reach thousands of potential and existing customers or convince that killer salesman to send in his cv.
Coachworks Consulting has echoed calls for dealer groups to adapt to the current economy rather than concentrating on delivering pre-recessionary revenues.
The comments come after accountancy and business management firm BDO found that although combined turnover at the top 150 dealer groups was up 2 per cent year on year, gross margin reduction led to operating profits falling ÂŁ96 million to ÂŁ549 million.
Retailers need to think and act differently in 2013, argues Coachworks â€“ and it has introduced a series of three-point plan across Sales, Aftersales and Leadership to help them do just that. (more…)
With a client base that grows bigger each year, weâ€™re using social media even more in 2013 as one way of staying in touch with clients, friends and associates.Â Get â€śsocialâ€ť with us this year and you could be celebrating your next success by savouring a bottle of Bollinger Champagne with our compliments!
Just â€ślike usâ€ť on facebook www.facebook.com/CoachworksConsulting or â€śfollow usâ€ť on Twitter @coachworksuk and your name goes in the hat at the end of the month; do both, and you double your chance of winning the Champagne.Â A potential â€śno brainerâ€ť return on investment!
And, in addition to sharing news, views and advice from our years of experience, youâ€™ll be grouped with some of the best known and most senior names in the business, from both manufacturer and retailer environments.Â Get social with Coachworks and who knows what it could lead to?