May 27, 2015
RDS Global & Coachworks Consulting have today agreed to form a strategic alliance to the benefit of both Companies and most importantly, their respective client bases.
The leaders of both businesses say they feel the outlook can be even brighter moving forward together, which seems to be in line with the Prime Ministerâ€™s view that maintaining the union of the four countries that make up the United Kingdom is best. (more…)
May 20, 2015
Coachworks-Consulting has announced that Senior Consultant Adrian Baker has been appointed to the Board of Directors in recognition of his contribution to their business over the past five years.
Mr Baker had a successful career in banking for 13 years, before switching to the motor industry in the mid-nineties since which he represented brands such as Audi and Toyota as a retailer. As an experienced leader having achieved success in two very different but demanding sectors, the decision to apply his experience in the consulting arena led him to join Coachworks as a Consultant in 2010, and he was quickly promoted to a senior role a year later. (more…)
December 9, 2014
The Coachworks team bid a fond farewell to Simon Parker as he leaves to take up, possibly, his most exciting role to date.
Simon joined Coachworks Consulting as an Associate Consultant around 3 years ago and hasÂ been a valuable member of the team; bringing a wealth of experience and knowledge from his roles within the Motor Industry. Whilst at Coachworks Simon assisted with an internal review of the business and was influential in reorganising the back office; which led to the induction of Ella, our Business Support Executive. He has also helped to develop some of the new products and services for an ever-changing market and supported key client work. (more…)
December 8, 2014
As the doors are opened on our Advent Calendars, the team at Coachworks have started casting their eyes over the past year and once again, in another record year for the industry, we can see that many of us have been riding on the wave of new car sales growth and have missed many opportunities elsewhere.
The 32 consecutive months of new car registration growth have been driven by Manufacturersâ€™ incentives. Missing a payment threshold has disastrous consequences for dealers, and so many have self-registered cars to hit them. (more…)
December 5, 2014
Whilst many have tried to create a selling philosophy in aftersales, most are still in the starting blocks, and those that have started the race donâ€™t realise that they are in a marathon that will take them at least 5 years to make it cultural.
Most dealers and manufacturers now recognise that having a strategy for retaining and selling more to aftersales customers is essential. The tools are well known: sell service plans in order to ensure that customers return to you, then use a VHC process to ensure you donâ€™t miss the opportunity to supply the customers you have. (more…)