Coachworks Consulting has been providing business improvement support to retailers and manufacturers for over 10 years.
During that period there have been many changes in both the industry and the economy, which have meant thatÂ returning a satisfactory level of profitability is becoming much more of a challenge.
Next week, in a menu ofÂ 4 daily courses, Coachworks offers light bites to satisfy every appetite for growth and which will appeal to most tastesÂ for increasing profitability.
Recognising that all departments are under pressure, there will be advice on ways of improving profitability right across the business.
we can address the seemingly unending slide in overhead absorption rates which are plunging ever closer to theÂ 50%Â mark across the industry.
For our EntrĂ©e…
we address the way that vehicle sales leads are handled to try and counter both the reliance on self-registrations to meet targets and the reduction in used vehicle stock turn recently reported.
The Main Course…
focuses on how telephone calls are handled in Call Centres and on the front line. In a tough market, in particular, the first point of contact with customers needs to be professional and effective.
looks at how we get the business fit for the final Quarter of 2012 and mitigate the impact of the poor new car market associated with the post September period, so that we are well placed to maximise the opportunities that Q1 and the rest of 2013 will bring.
Make a date for Business Lunch:Â
Your mid-day speed read runs Monday to Thursday next week. Itâ€™s â€śbrain foodâ€ť for todayâ€™s busy automotive manager!