At Hodgson’s, the north- east-based dealer group, keeping morale high is a top priority for the business.
David Lowes, Hodgson group general manager, said: “The amount of pressure on staff has definitely increased as a result of the recession.
“The key thing is to keep staff involved at every step. They need to know what’s coming ahead.”
Hodgson has been lucky throughout the economic downturn and has not needed to resort to making redundancies.
Lowes said: “We are communicating to staff much more frequently about what’s going on within the business – all the positives and negatives – so they can feel confident they know what’s happening.
“We’ll get our entire staff together every six weeks and there’s a lot more one-on-one sessions with people now.”
News article sourced from Automotive Management. For the full story please visit Automotive Management website.